Multiply the average shopping basket of your e-commerce site
Our service creates opportunities to upsell your customers by meeting their needs and expectation.
The average basket is often underestimated in e-commerce
Even though 1 in 4 people prefer to buy online, average shopping baskets are often lower than their potential, due to a lack of support, information and brand relations.
%
of customers say they are ready to spend more
Your customers are willing to pay more for a product that perfectly suits their needs.
%
of shopping baskets are higher in-store
In-store customers can try on, and above all, ask questions of nearby advisors. Callifly is the human touch that fills this gap.
%
trust in-store advisors
On the recommendation of an expert in their field, customers are ready to trust and spend more if the value is well explained.
How does Callifly improve average shopping baskets on your website?
Our data shows that with the right advice, customers are ready to buy more. They are also more satisfied with their purchase and their experience with the brand!
◖Data Analysis & Qualification
When a basket is abandoned, our tool sends the data back to our AI. Qualification and prioritization are carried out automatically.
◖Understanding the objection
Cali makes contact by phone and goes to understand the reasons that led to the basket abandonment.
◖Support in the funnel
Like a salesperson in a store, AI will seek to understand the user's real need and propose an offer in line with their requirements, even if it means upselling or cross-selling.
◖After-sales contact point
Cali becomes the customer's contact point for after-sales service, ensuring their questions are answered in time for an optimal experience.
Here's what your customers think about their experience with Callifly
The benefits of Callifly for your average shopping basket
◖A more satisfied customer
Thanks to the Callifly experience, customers can make their voices heard and express their needs clearly. Our specialized AI acts as an advisor to understand this need and propose the product(s) closest to it, for a 100% satisfying experience. A confident customer who is well received is a customer who buys more!
◖More upsell and cross-sell
Always align with meeting the user's needs as closely as possible, Callifly AI will suggest products from different ranges, or additional accessories to complete the order and make sure that the customer is indeed satisfied.
◖Less returns and customer disputes
Thanks to Callifly's trusted third party, your return rate on the orders helped by Cali is very low. The customer has received a personalized answer that is as close as possible to its requirements.
The brands we work with every day
