Filtering Unwanted Inbound Calls | Callifly
Callifly
Call Filtering

Filter unwanted calls before they reach your team

A classic number block only solves part of the problem: cold-calling numbers change often, and manual blocking needs constant upkeep. Callifly's voice agent filters every call on the fly, based on its content, not just the caller's number.

The same principle works just as well against sales cold calls as against automated or fraudulent calls, with no number list to maintain by hand.

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filtering, no list to maintain

0

unwanted calls transferred to a human

5 min.

to set up your agent

How it works

What the agent does, call by call

Answering every call

The agent answers systematically, rather than blindly blocking a number before even knowing who is calling.

Analyzing the request's content

The agent identifies the call's intent (cold call, automated response, legitimate request) within the first exchange.

Closing out unwanted calls

A call identified as unwanted is closed politely by the agent, never ringing through to a human desk.

Passing legitimate requests through

A real request continues on its normal path: transferred to the right person or handled directly by the agent.

FAQ

Frequently asked questions

How is this different from a simple number block?

A number block relies on a manually maintained list, which is easy to work around by switching numbers. The agent analyzes the content of every call, which stays effective even against a new number.

Does filtering also work against robocalls?

Yes, the lack of a coherent response to the agent's prompts quickly identifies an automated call and lets it be closed out.

Can we still block specific known numbers on top of filtering?

Yes, a list of numbers to systematically block can be added on top of content-based filtering, based on your needs.

How much does this protection cost?

No subscription, €0.25 excl. VAT per minute, same as all our agents. Pay only for what you use. Detail on the pricing page.

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Filtering that doesn't rely on a number list

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100 free credits No commitment Live in 5 minutes